Privacy Policy

This KidsLink Kids Software Privacy Policy is an agreement between the end user (hereinafter referred to as "You" or "User") and Anhui Yiqi Jiecheng Information Technology Co., Ltd. (hereinafter referred to as "We"), the developer and owner of the program and software (hereinafter referred to as Licensed Software or KidsLink Kids).

IMPORTANT: THIS PRIVACY POLICY DESCRIBES OUR PRIVACY PRACTICES FOR OUR WEBSITE AND PRODUCTS. THROUGH OUR WEBSITE AND PRODUCTS, WE AND OUR AFFILIATES (COLLECTIVELY REFERRED TO AS "We") PROCESS INFORMATION THAT CAN BE USED TO IDENTIFY YOU ("PERSONAL DATA") AS DESCRIBED BELOW. WE ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA. WE UNDERSTAND THAT THE SECURITY OF YOUR PERSONAL DATA IS EXTREMELY IMPORTANT. WE PROVIDE REASONABLE ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SECURITY CONTROLS TO PROTECT YOUR PERSONAL DATA. WE WILL ONLY COLLECT AND USE YOUR INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. WE WILL NOT SELL YOUR DATA TO ANY THIRD PARTIES WITHOUT YOUR EXPLICIT CONSENT.

Please carefully read the following privacy policy, which provides you, as a user of the website and/or products ("User" or "You"), with relevant information regarding the various personal data processing practices we implement.

1. Personal Data Processing Implemented by us

"Personal Data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Depending on how you interact with us, we process different kinds of data and in different ways. Some data is automatically processed if you visit our Sites or use our Products. Others data is only processed if you actively submit it to us (like using our web forms to get in touch with us or uploading content to our Sites).

1.1. Data we process if you visit our Sites:

When the User visits our Sites, We implements a processing of Personal Data as follows:

1.1.1. Personal Data we collect if you visit our Sites

1. Date and time of the visit and the duration of use of the Site;
2. Information about how you visit our Sites (including the webpage that led you to us, the search terms entered into a search engine that led you to our Sites).
3. Your operations and clicks to our Sites;
4. Date and time of the visit and the duration of use of the Sites;
5. Information about your device (type of device, browser type and version, as well as settings, installed plug-ins, operating system).

The aforementioned personal data is referred to as Website Usage Data.

1.1.2. Purposes of Processing

We process Website Usage Data to enable you to browse the site smoothly and to ensure its various functions are operating normally. At the same time, we process this data to analyze the performance of the site, continuously optimize its functionality, fix existing errors, maintain IT security, and ensure the stable operation of our systems, thereby preventing or detecting potential abuse. In addition, we further process this data in aggregated or pseudonymized form to analyze related trends, manage site operations, track users' activities on the site, collect demographic information about our entire user base, or improve marketing strategies (including presenting you with personalized and interest-based ads) and enhance the user experience on our site while ensuring the security of our IT systems.

1.2. Data we process only if you submit it to us:

1.2.1. Personal Data we collect if you submit to us through the data collection form in the purchase process or other processes:

1. Account Data: If you register on our Sites or Products, an account will be automatically created for managing your licensed products. Typically, you need to provide your Name, Gender, Age, Image, Email address, Address, Country, Postal code, Phone number, Company name, and the industry you work in to create your accountЈ»
2. Transaction Data: Billing information, such as your name, email address, billing address, your business affiliation (company or organization name). Type of Product you purchase, Amount you pay in your currency, Subscription ID, Subscription-related URLs (such as purchase confirmation page URL, subscription cancelation URL, invoice PDF URL);
3. Comment Data;
4. Content of customer support communications;
5. Other Data you voluntarily provide to us.

1.2.2. Purposes of Processing

1. We use Account Data to help you to create an account and keep a record of your product license (that is, authenticating and periodically verifying your licensing rights in the product for anti-piracy purposes) and to enable the provision of maintenance or support services to you. We will also use this information to provide in-product messaging with information about products, features, or services offered by We.
2. We will use Transaction Data to complete your order, for billing purposes, and for internal accounting and charge back management purpose.
3. We will use comment data to improve our products and provide consumers and potential consumers with better and more transparent information about our products. We may use the comments you post (along with your relevant information) for marketing purposes, so that others can better understand and use our products.
4. In order to provide you with the Products you purchased or to fulfill the contract between you and us.
5. We do not collect or process the data about your payment instruments such as credit card numbers, banking account numbers or Pay Pal accounts. This information is collected, processed and stored by our qualified payment processors.
6. From time to time, we may contact our customers directly by mail, email, or telephone to inform you about upgrades, new products, promotions, or special offers that you expressed interest in receiving (including our newsletters). The subscription to our newsletters and the provision of related Personal Data is made on a voluntary basis, so the processing of the collected Personal Data relies on the User's consent.

1.3. Data we process if you use our Products:

1.3.1. Personal Data we collect if you use our Products:

We have different kinds of products and different products may collect different data. Generally, the data we collect are limited to:

1. your product serial number;
2. Product Usage Data. We collect information about the products which you use and how you use them, including but not limited to Launch data, Feature usage, Page clicks, Sign-in information;
3. Product Installation Data. Your local device information, including but not limited to your device information, device hardware, operating system, other software on your system, Username, yourKidsLink Kids ID, location, IP address, operating log information, the size and format of the files you are working with;
4. Crash data and information about the files you are working with. If the User encounters a crash problem, we will ask if the User agrees to send the original document to us. Only if the User agrees to send it can we access the original document;
5. For ourKidsLink Kids product, we usually collect information on the device that has the KidsLink Kids installed. This information may include device model, system version and language, User's submitted information, installed applications, browser records, keywords (for early warning purposes), driving information, etc.;
6. We aim to provide you with a way to store files and other materials. In addition to the general information mentioned above, we also collect the information you choose to store on our platform. For this product, the information you store on the platform is used solely to provide you with services and will not be used for any other purposes;

1.3.2. Purposes of Processing

1. We process product usage data and product installation data to facilitate, assess, and validate your use of our products and services. We also use product usage data for internal statistical and analytical purposes, and to enhance the user experience by identifying customer preferences and analyzing crash data. If you wish to opt-out of this purpose, you can contact us or take action through your account or the forms available on our website.
2. In order to provide the Products you purchased to you, or perform the contract between you and us.
3. In order to provide customer service or support.
4. In order to show you ads for our products and services that we believe may interest you. If you wish to opt-out of receiving such ads, you can contact us.

2. Our Legal Basis for Processing

When processing your Personal Data, we usually rely on your consent. However, under some circumstances, we may process your Personal Data without getting your prior consent, such circumstances may include:

• (a) processing is necessary for the performance of a contract to which you(the data subject) are party or in order to take steps at the request of the data subject prior to entering into a contract;
• (b) processing is necessary for compliance with a legal obligation to which We (the controller) is subject;
• (c) processing is necessary in order to protect the vital interests of the data subject or of another natural person;
• (d) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• (e) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of Personal Data, in particular where the data subject is a child.

If we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time.

3. Recipients of Your Personal Data

1. We treat your Personal Data with care and confidentially and will only pass it on to third parties to the extent described below and not beyond. We do not share, sell, rent, or trade Personal Data with third parties for their promotional purposes without your prior consent.
2. Service Providers: We may share your Personal Data with companies that help us run our business by processing Personal Data on our behalf for the purposes identified above. Such companies include payment processing companies that assist us in processing transactions, parties providing our third-party cookies and tracking tools that may send tracking data or analysis reports to us, email delivery service providers that help us send promotional emails to you, server companies we hire to provide services to you, chargeback management service providers, fraud monitoring and prevention providers, social media platforms, algorithm technology service providers, third-party online forums, and other marketing platforms and service providers.

In addition, We may disclose the UserЎЇs Personal Data to:

1. Public Authorities: If we are under a duty to disclose or share such Personal Data in order to comply with any legal obligation, or to protect the rights, property, or safety of our business, our customers, or others;
2. Business Transactions: To successors in title or replacement operators of all or part of our respective businesses.

4. Transfer of Personal Data Across National Borders

1. The main locations where we process your Personal Data include the US, EU, China, but we may also transfer Personal Data to other countries in the world where our Products are available. We carry out these transfers across national boarder in compliance with applicable laws ЁC for example, by putting data transfer agreements(such as the Standard Contractual Clauses required by GDPR) in place to help protect your Personal Data.
2. The collected Personal Data may be transferred by us to recipients located outside the EU, and such destinations may not have laws which protect the UserЎЇs Personal Data to the same extent as in the EU. We ensure that the UserЎЇs Personal Data processed by us or by our suppliers and partners operating outside the EU is treated securely and protected against unauthorized access, loss or destruction, unlawful processing, and any processing that is inconsistent with the purposes set out in this privacy policy.

Please find below the relevant information on transfer across national borders:

1. We may transfer your payment information to payment processing companies outside the EU to process transactions;
2. We may use third-party cookies and tracking tools (such as AdWords, Bing, bugsplat, Criteo, Disqus, Facebook, FireBase, Flurry, Google Analytics, Hotjar, LinkedIn, Pardot, Quora) to track information on how Users use the Sites and products. The Sites usage data and product usage data may be sent to and stored on third-party servers located outside the EU. These third-party tools may send tracking data or analysis reports to us for the aforementioned purposes. Most third-party cookies and tracking tools process your Personal Data anonymously.
3. We may transfer your email address and other necessary information such as your name to email delivery service providers outside the EU to deliver promotion emails to you;
4. We may store the Personal Data on the servers leased from server service providers;
5. We may transfer your relevant Personal Data to marketing platforms and service providers outside the EU to complete relevant service;
6. We may transfer your relevant Personal Data to fraud monitoring and prevention providers outside the EU to complete relevant service.

5. Duration of the storage

We will store the collected Personal Data for the duration necessary for the fulfilment of our contractual relationship or legal obligations and permitted by applicable legislation. Beyond this duration, we will delete the Personal Data according to applicable legislation. In order for us to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant Personal Data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation. Regarding banking information, said information will be deleted once the payment has been processed and has become effective. Withdrawal time period could additionally apply. The number and the expiration date of the credit card number (not the CVV security code) could be stored through intermediary archives for evidence purposes in case of a claim regarding the payment, for the duration provided by applicable legislation.

6. Cookies and tracking tools

We implements a number of industry standard information-tracking tools to collect information about your use with our Sites and Products. When the User consults the Sites and/or the Products, We implements cookies on the UserЎЇs device. The third-party tracking tools are listed as blow, but it doesnЎЇt necessarily mean each of our Sites or Products use all the tracking tools listed below.

7. Third Party Services

The third-party partners in the KidsLink Kids service are provided by external third-party entities. KidsLink Kids cannot access the information generated by you when using such third-party services. Please read the user agreements or privacy policies of the third-party partner services carefully.

8. UserЎЇs Rights

To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights. Residents in the EU have below rights according to GDPR.

If you want to exercise your rights aforementioned, you can contact us directly or operate through your account or our forms on our Sites, we will actively cooperate with you and provide assistance to you.However, to register with KidsLink Kids, to create our account, and to use some of our Sites and Products, the provision of certain information, including but not limited to the email address, is mandatory: if the relevant information is not provided, we will not be able to administer our account for you or provide you with the requested Sites, Products, or services. The provision of other information is optional. Providing optional information will help us offer you a better experience.

9. Collecting Information from Children

We attach great importance to the protection of minors' personal information. According to relevant laws and regulations:

• If you are a minor under the age of eighteen, you should obtain consent from your parent or legal guardian before using our services.
• If you are the guardian of a minor and have any questions regarding the personal information of the minor you are responsible for, please contact us through the official website or via email.

10. Revision of this Privacy Policy

Occasionally, we may change this privacy policy (or other documents related to the privacy policy) to allow us to use or share your Personal Data in a different way. If we do, the links to the policy on our Sites (which are generally found in the footer of the Sites) will indicate that the policy has been changed. For new Users, the change will become effective upon posting. For existing Users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.

11. Contacting us

If the User needs to contact us for any reason (including to exercise any of its rights in relation to data protection as set out above), please contact:

Company: Anhui Yiqi Jiecheng Information Technology Co., Ltd.

Email:support@kidslink.infoAddress: 3rd Floor, Building A4, Phase I, Innovation Industrial Park,No. 800 Wangjiang West Road,High-tech Zone, Hefei City,Anhui Province, China.

We will review the issue as soon as possible and respond within fifteen days after verifying your user identity.

12. Special Note on Log Information

When you use the Jiecheng Parent Guardian Assistant services, we will collect the following basic information to ensure your normal use of our services, maintain the proper functioning of the services, improve and optimize your service experience, and ensure the security of your account:

1. Device Information: This includes device model, operating system version, battery signal strength, and other related information.
2. Unique Device Identifier: A string of characters assigned by the device manufacturer to uniquely identify the corresponding device.
3. Login IP Address.
4. KidsLink KidsSoftware Version Number.
5. Network Access Information: This includes the method, type, and status of the network connection, as well as network quality data.
6. Operation Logs and Service Logs: Records of your search and viewing operations in the Jiecheng Parent Guardian Assistant, service failure information, referral URLs, etc.
7. IMEI, IMSI, and other related information.

Additionally, the specific information collected includes:

1. Device Information: For example, device model, operating system version, battery signal strength, etc.
2. Software Information: For example, the version number of the child-end software. To ensure the security of the operating environment or to provide necessary services, we will collect information about the mobile applications and other software you use.
3. IP Address.
4. Service Log Information: For example, information you view while using our services, service failure information, referral URLs, etc.
5. SD Card Data Information.